ASL Hiring Guidelines

Federal Law 

Three federal laws (Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act and the Affordable Care Act) require that providers who receive federal funds provide oral interpreters and written translated materials to LEP and Deaf and HOH patients. Newly adopted changes to Section 1557 of the ACA in 2016 brought about two key changes. First, providers must now use qualified medical interpreters when treating LEP and Deaf and HOH patients. Second, LEP patients, for the first time, were granted the right to sue providers for language access violations.

​Information Needed to Make a Request:

As part of the business agreement with an interpreter or service provider, you will need to provide the following information:

• Services requestors’ name, telephone number, email address and the agency/organization requesting services.

• Date, time and the duration of the appointment.

• Location of assignment (address, directions, floor, building #, etc.).

• Nature and format of the meeting (i.e. medical appointment, lecture, staff meeting, therapy session, etc.)

• Names of deaf participants and hearing participants, if pertinent.

• Name of onsite contact person.

• Materials pertaining to a given assignment as needed (agenda and/or presentation materials).

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​A business agreement needs to be established stating the terms of services, fees and policy and procedure information. 

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